If you have activated an account with us and verified a bank account with us, you can use the request for quote functionality.
Using the ‘Quotes’ screen
You can easily request a quote using the ‘quotes’ screen. It is the first screen you will see after you log in to the Crypto2Cash app.
Here you can find the cryptocurrencies supported by us. Select the cryptocurrency for which you wish to request a quote. The app will automatically pre-fill the quote window with this balance. You are able to change the amount for which you are requesting a quote at this point.
Please note, we maintain minimum quote values depending on the Fiat and Crypto Currency of your choice. If you wish to know exact values, feel free to contact support as these minimum values may change over time.
Select the bank account you wish to send your funds to and click ‘request quote’. The app will present you the quote and you can decide to confirm it or cancel it.
Quote requested
Once you have requested a quote, this quote will be valid up to 8 seconds. It can be shorter if there are for example very volatile price movements. The fiat counter-value is clearly displayed in the currency you have selected and you can select to confirm or cancel the quote.
If the price moves too much or you do nothing the quote will automatically expire. You are free to request subsequent quotes.
Quote confirmed
Once you have confirmed your quote the transaction is completed and we will pay out your funds to the selected bank account as soon as possible. Please note that the quote confirmation can also fail, for example if the market price moves too much.
You can always find the details of your transaction using the ‘messages’ screen.
Please do not hesitate to contact us if you have any questions about the procedure for obtaining a quote from us and our members of staff will be on hand to assist you.
We can be contacted:
- By email; support@crypto2cash.com
- By phone; +370 5211 0041
- Through the app; where you can reach us via chat.